Professionally Speaking – Page 4 – Disney Brand Loyalty Keynote Speaker

Don’t drop the ball

5-second video: Someone dropped the ‘ball’. Probably an adult because i didn’t hear anyone crying.

Wisdom comes from experience.

Experience comes from making mistakes.

Grateful to know this.

Grateful to embrace this.

Grateful to chase this.

Note: Found and told a Cast Member. Went back to the slip hazard until the Cast Member returned with a wet cloth and cleaned up the slip hazard in one fowl swoop. It was impressive. Definitely not his first rodeo.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

i’m going to Walt Disney World, work

The receipt is SOP (standard operating procedure) for me. This is 930am this morning at the airport.

Funny receipt signature — Perfect example of the extra inch. This is 950pm (last night) at the Hilton. Ps. One glass for me, one for Richard (one of the event’s Master of Ceremonies).

Atlanta airport sign — Got here on schedule. Nice.

Last night i accentuated the extra inch for employees.

Why?

Hundreds (all) of the company’s top leaders sat in the room i was in.

The client’s executive assistant spent two-plus years as a WDW Cast Member.

Ps. What’s not to admire about Disney.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Game day, home

Weather app and Screen Shot — Eleven hours after i awoke (now 4pm) it’s 4 degrees with a ‘feels like’ of -17.

Haven’t been outside in three days.

Why?

i’m hyper-allergic to cold.

Thank goodness there’s a skybridge from the Hilton to the Convention Center.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Be predictably unpredictable

Disney Customer Service keynote speaker in an office. Yep. Me. Sitting less than one mile from Walt Disney World. In my home’s “office”.

Your personal brand.

It’s the first thing people think or say about you after hearing your name or seeing your face.

Brands can have multiple layers.

Being predictably unpredictable is a layer i strive to perpetuate.

.think .differently is the top personal “business” layer.

i study what humanity generally expects in different spaces where i reside. In this example, it’s Keynote Speaking.

Have delivered thousands of speeches and watched thousands of other speakers.

Knowing the Keynote Speaker stereotypes and audience stereotypes, i experiment with simple (and easy) ways to do surprising and delightful things.

Often, the audience delight is from the insight that the surprise was intentionally delivered for their enhanced experience and learning.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Over-focused travel, work

Crayons — Atlanta airport while ascending on elevator to Terminal D.

Midwest landscape from plane — Descending into Omaha.

Omaha from an airplane — Ice on the water. Had forgotten it is Winter. Orlando will enjoy 76 degrees today.

Disney customer service speaker in Nebraska — #Omaha

Hotel room view. CHI Health Center Arena.

hotel lobby bar — Chiefs playing Texans on TV upper right. Nate is the bartender. He’s from Hastings, Nebraska.

Room with a heater. The CHI Arena and Convention Center is across the street, out the window.

The photos here are this blog’s post today.

What? Why?

When you go to the next blog (jeffnoel.com) it might make sense why i took this “shortcut “.

Note: Wrote all but this post’s content on the first plane and at Atlanta airport’s intentionally lengthy layover. The second flight didn’t have wifi. That combined with this blog admin screen’s access shutout forced a long delay. It’s late and i need/want some rest.

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This website is about our WORK. To ponder today’s post about our HOME, click here.