Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
The world just got a lucky break.
i knew it was coming, but never dreamed it would be in 2018.
So excited for Dan and his family – and his future clients.
He is an amazing resource for any organization dreaming of a brighter future.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
The odds of spotting this sign at the very end of an eight-mile walking day were slim to none.
Somehow though, it happened.
Being a noticer is a blessing and a curse.
Your mind is always on.
In the wilderness, this helps you avoid danger.
In the civilized world, it allows you to be a better teacher.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
A few days ago, our 2017 income taxes were filed.
Joyce, our tax preparer since 2010, and i reminisced how the first six years my business didn’t make a dime. However, i was still full-time at Disney and had a steady salary.
And this is significant because i was afraid the IRS would think i wasn’t serious – just another fool who thought they had something special the world would pay a lot of money for.
Perhaps i was a fool in more ways than one – delusional writer and small business entrepreneur.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Disney Lodgekeepers (housekeepers at Disney’s Wilderness Lodge) had an idea shortly after Disney’s Wilderness Lodge opened in 1994.
To maximize daily efficiency with the fewest number of linen-room trips for supplies, Lodgekeepers packed as much onto their linen carts as possible.
A heavy linen cart on a carpeted floor is hard to push.
In the mid-1990’s Walt Disney World was unveiling Performance Excellence – an unprecedented management reorganization.
The primary goal was to tap into the knowledge “library” and experience base of the front line Cast Members.
The secret leadership ingredient that went missing from all previous “empowerment” initiatives was leadership involvement and approval.
Performance Excellence was designed to provide the missing link.
When the Cast said they wanted a self-propelled linen cart (like a self-propelled lawn-mower), leadership checked with our linen-cart vendor and you can just imagine their response.
Cool idea, but no.
Such a thing didn’t exist.
Anywhere.
So Disney leadership relayed the message to the Cast and the Cast responded, “But you said this time we promise.”
Long story longer – guess who co-owns the patent for the first ever self-propelled linen cart?
Additional backstory:
Disney’s Central Shops (where we build the Magic) and the linen-cart vendor partnered to invent the cart and receive the patent.
A Disneyland Merchandise Executive was visiting Walt Disney World – specifically, Disney’s Wilderness Lodge – and noticed the self-propelled linen cart in her hallway.
She took an existing idea and made it work for the outdoor food and beverage carts at Disneyland.
Can you imagine how heavy a beverage cart is that’s full of cases of bottled and canned drinks?
Creativity, for Disneyland Merchandise, didn’t mean invention, it meant adaptation.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
The thing about our work is that our personal life has a direct impact on it.
Even if we are not consciously aware.
Same thing happens in reverse order too.
Balance is not a myth.
But you won’t find many people in the world professing that.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.