If Disney Ran Your Life – Page 20 – Disney Brand Loyalty Keynote Speaker

Just use what’s around you

Florida inlet from airplane two days ago. Unable to identify it.

Wisdom on a napkin — Faculty member joined us at lunch and shared wisdom so profound, it was necessary to capture it.

Just use what’s around you.

You can type on a phone.

You can write on anything.

Always carry your phone and a pen.

A dining hall napkin may be your quickest way to scribe wisdom.

It was yesterday at lunch when a stranger imparted something profound in a way i hadn’t heard before. Instinctively reached in my pocket for the GNP pen.

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You made it to 60, now what?

Family Christmas — Life is a blur. Enjoy that. Having Chapin along for 19 years has been icing on the cake. So insanely lucky.

You made it to 60, now what?

Live like you mean it.
Life is not a dress rehearsal.

Read a great book today. A masterpiece in your eyes. Yeah, read that one. Hopefully it’ll only take an hour.

The book is generous, gentle, direct, and compellingly hopeful.

Think deeper, smile more, feel grateful everyday.

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Talking trash at an entirely new level

Walt Disney picking up trash — People go nuts when they see a photo like this. Why? Not sure. What stops any of us from picking up trash all the time? Walt’s actions shouldn’t surprise us.

Talking trash at an entirely new level.

Disney trash cans now have “self-notifying” sensors inside signaling when it’s full enough to be emptied.

The road to excellence has no finish line. Never be satisfied that you have “finally arrived”.

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The greatest don’t even think about doing it

Disney Speaker jeff noel question — Great customer service question.

In a great customer service culture, exceeding customer expectations is what employees think and do, without thinking.

And in a great employee engagement culture, leaders exceeding employee expectations is what great leaders think and do, without thinking.

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We take a lot for granted at Disney

We take a lot for granted at Disney. Our attention to details astonishes outsiders. For us though, it’s no big deal.

To consider skimping on details isn’t in our DNA.

Obviously, this cultural habit has evolved, and continues to evolve, over the decades.

So yeah, a neat article about not having mirrors over the Theme Park bathroom sinks seems brilliant to outsiders, we’ve long ago moved past that innovation and on to the next impossible challenge desperately needing a simple, low-cost, scalable solution.

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