Loyalty – Page 4 – Disney Brand Loyalty Keynote Speaker

Be grateful for consequences

A natural consequence for over-focusing. You killed it for us, the evaluations where great, thank you! Note: This is the way. – Mandalorian saying.

Be grateful for consequences you experience in your Disney business book writing. Action and inaction yield results. Results travel a spectrum from excellent through poor.

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Nothing is optional

There is no short cut.

Nothing is optional.

Nothing.

Is.

Optional.

Over-focusing doesn’t allow for any short cut except the long-game mindset.

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Exploited advantage?

Time-tested, world-class business insights, done Jeff-style.

What’s the business advantage to understanding and exploiting the service-profit chain?

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Good is not good enough

Pixar’s Onward debuted March 2020.

Change what you see and what you see changes.

Please remember we aren’t talking about good and very good business excellence. At Disney we have a saying, “Good and very good aren’t good enough.”

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Decent is not Disney’s cultural goal

An excellent CEO is an obvious choice. Who would pick a decent CEO over an exceptional CEO?

A world-class organizational culture must set a standard so high, it literally guarantees competitive immunity.

Think about it and imagine your organization being intentional and relentless about clearly outdistancing your competition.

Now imagine aiming for decent organizational harmony.

Decent harmony is not the goal.

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