I have (pick one)

Orlando custom home construction
Foreground, the foundation pour is about to begin.

 

I have (pick only one):

I have a strategic plan.

(or)

I have a dream.

What if Martin Luther King had chosen differently?

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

Over managing brand building 101

iPhone 6s Plus and accessories
It was here for a week before i opened it this morning.

 

Apple has been named the world’s most admired company for the past eight years. Disney’s CEO, Bob Iger, would like for Disney to hold that designation. Bold dream for Bob.

Both companies over-manage their cultural details. Details that no customer is aware of. Why? Because it’s the internal engine – customers don’t care how it works, they just know they love that it works better than anything else they’ve ever experienced.

What does this mean for any of us mere humans?

It means we can study and learn. And from learning, apply.

Thirty years as a Disney career insider. Seven years as an Apple customer and another 17 years as an “organizational cousin” by virtue of Disney Pixar Studios.

Some simple notes from the secret recipe…

Over managing your brand building 101:

Think inside the box.

Build your box’s four sides with:

  • vision (to be)
  • mission (to do)
  • brand (to feel)
  • customer (for whom)

Additional recipe “secrets”:

Values: These are for internal use only – how employees treat each other

Purpose: A single, unifying goal for every employee, every level

Founder’s story: Usually a hero’s story – connect emotionally to something bigger than self

Milestones: There are many – use them strategically to weave your story

Language: Special, powerful, unique, words that are part of the culture

Symbols: Same as language but applies to icons

Traits: Unique characteristics that you do better than others in your space

Behaviors: Demonstrable, and easily recognizable: a by-product of traits

i could go on, but this is a good place to stop (for now).

 

__________

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

Onstage and backstage simplicity is operational genius

prolific blogger jeff noel
Simplicity is operational genius onstage. What the reader sees.

 

prolific blogger jeff noel
Simplicity is operational genius backstage. What the writer sees.

 

Onstage and backstage simplicity is operational genius.

Organizational vibrancy cannot be achieved if the front line can’t prioritize and internalize the most important aspects of your operation.

Ignoring this doesn’t make it go away.

Next Blog

Intentional leadership compared to running a single race

Masters Track 2015 race number
Dream big.

 

University of North Florida entrance sign
Spotted this tag line on the warmup jog.

 

University of North Florida entrance sign
Never got to tour the campus.

 

Much of leadership’s efforts are behind the scenes and unnoticed by the rank and file.

It’s our job as leaders to manage this and strike a fair and equitable balance between sounding boastful and intentionally managing our reputation.

Logged eight miles in the effort to run only a half-mile.

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