
Remarkable beauty.
It’s everywhere you look.
You simply have to look.
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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.

Remarkable beauty.
It’s everywhere you look.
You simply have to look.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.

What separates the outliers?
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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
You’ve got a month, make yourself irreplaceable. – Mike Arrington
Taking risks is risky. so is playing it safe.
Note to self: You’ve been playing it way too safe with your seven Disney Books series.
Launching and doing something are the twin siblings for growth.
Go!
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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
In the 1990’s we (Disney) changed our Guest Service Fanatic recognition program to Great Service Fanatic.
The lift a word can bring is not lost on great organizations like Disney and Apple.
Not everyone, particularly backstage Cast, felt they served “Guests”.
Changing the word clearly defined great (not good or very good) as the standard.
Changing the word also clarified that every Cast Member serves others, even if they are “only” fellow Cast Members.
One more thing, when i use words like “we”, the karma i’m projecting is simple:
Once a 30-year officially-retired Cast Member, always a Cast Member.
i still carry a Cast Member ID card that provides all the same Cast benefits except backstage access.
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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.

What do you think of when you hear the phrase heavy runner?
Do you think of leadership?
i do.
And a dozen other things.
You could present almost any word or name and i could make a leadership connection.

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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.