Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Emotion trumps everything.
Customers are deciding whether you love them or not, every time they interact with your organization.
When they feel something uniquely special from your organization, brand loyalty is strengthened.
When customers sense a non-committed employee, process or facility, loyalty is eroded.
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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
i like being unpolished.
And i like commanding the room.
You don’t need polish to command a room, but you do need command if you want to use ‘unpolished’ to inspire.
Make big, inspired mistakes.
Care more about the karma than the polish.
Why?
Because the audience notices.
Big time.
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This website is about our MONEY. To ponder posts about our HQ, click here.
A pen and a piece of paper.
A handwritten note.
A sincere, heartfelt note of appreciation.
Gold.
Is the pen mightier than the sword?
Next Blog
Why does emotion trump everything else? The answer is obvious once you take a moment to think about to whom and what you are loyal to.
Next Blog
Positive emotions drive great relationships and negative emotions drive relationships apart: in business and in personal life. This is about as obvious as it gets, in’t it?
Next Blog