Yesterday i decided it would be prudent to buy this domain name since my phrase is becoming more popular. On the walk home from the gym, i dictated a reminder message.
The photo above captures my favorite Disneyland example.
The crazy thing about Disney business insights is that there’s always legitimate concern about whether or not to invest the time, money, and resources required to pay attention to the smallest details because of the fact that 99% will never notice.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
In 1996 at Walt Disney World, we began celebrating our 25th anniversary.
Tom Elrod, our Marketing VP, announced that our new nametags would include our hometown.
Why?
To increase Guest to Cast interaction.
“Where’s Spring Grove? Is that near Pittsburgh?”
“No.”
And at this point, it doesn’t matter.
What mattered was that a conversation had begun.
Hometowns became an icebreaker.
This was all done by design.
Note: The risk was in the breaking from 41 years of nametag tradition. It was one of the simplest and best ideas we ever implemented. As an unforeseen benefit, hometowns also increased Cast to Cast interaction.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Small and intimate. The only available meeting room at the Orlando Ritz Carlton.
Great customer service question.
Who is jeff noel’s If Disney Ran Your Life podcast for?
Two types of people.
Dreamers.
Doers.
And without exception, the people who will benefit and appreciate If Disney Ran Your Life podcast are the type of people where the two types (dreamers and doers) are always found together, in the same body.
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.