Simplify, simplify, simplify

Simplify, simplify, simplify.

An hour ago a client asked if there are slides for the upcoming Disneyland Customer Service Keynote.

Nope.

Haven’t done a speech with slides since the one right before the Spring 2019 TEDx Talk in Kuwait.

Remember, i’ve delivered 2,000 speeches with slides. Then the biggest speech of my life i go slide-less. Talk about leaning into discomfort.

Client then asks if there’s a Speech title they can or should use.

In the moment, i went here and shortened all five speech titles from a typical:

SERVE Like You Mean It: Four World-Class Customer Service Basics

To:

SERVE: Four World-Class Customer Service Basics.

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HOME, click here.