Talking Point, one of many official Disney blogs, shares what one of the world’s most respected companies does and how it benefits the organization, employee, customer, and bottom-line.
From the outside people believe the inside is world class too – Nuwanda knows better
Sage wisdom from our parents applies tirelessly to business leadership. Never get bored with the basics.
If you don’t have anything nice to say, don’t say anything at all. Therefore, Nuwanda will remain silent about the recent training she received.
Pity.
What’s sad, no one asked her about it.
Summary: A world class organization with a long-term employee undergoing new product training. Had the trainee been asked, she would have graded the so called world class training team an “EF”, for epic failure.
Sometimes what happens on the inside is tragic, not magic.
in the hundreds of visits to Apple stores, jeff noel never thought the floors were remarkable
Apple employee said Apple has three quarries so every floor in every store is the same
Nuwanda attended a meeting in which a person got very serious and direct about being “world class”. Condescending in tone, actually. As if they had a clue about actually, personally being world class.
And yet this condescending person, by any measurable standard, is completely not world class.
Who among us is qualified to talk about “world class” performance anyway? Someone who’s read a lot of books?
You’re kidding, right?
And what stops us from applying world class to everything, not only what we have a passion for?