PS. i love having Disney’s time-tested, world-class Customer Service operational blueprints as my gift to the business world. Four (common-sense, once you know them) Disney Customer Service basics.
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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
We all had a Disney Institute flag. The goal was to take photos of our world travels. In this case the photo doesn’t share our location. Location is University of Iowa.
Dear
I am writing to you from Thinking Heads International Speaker Bureau as I would like to proposeJeff Noel as a “Disney” keynote speaker at your upcoming ………………………………conference to talk about ……..
What makes companies like Disney so admirable, irresistible, and insanely great?
Is it magic, or perhaps pixie dust?
It’s risk-taking.
And simplicity.
A fanatical approach to thinking differently.
Want private access to Disney’s unique world-class business insights and methodologies that can excite, inspire, and motivate your audience?
Meet Jeff Noel, a 30-year Disney and Disney Institute Leadership veteran, two-time Disney Lifetime Achievement Award recipient, published author and highly-sought business advisor. He has spoken to over one-million people and 2,000 different organizations globally since 1999.
Jeff has helped many Fortune 500 companies think and act differently through a series of programs that focus on his rare approach to business operations, touching on the five key operational areas that drive success for any company, based on his 30-plus years with The Walt Disney Company.
He began his Disney career at the age of 23, learning the operational DNA of Disney early on by working from the ground up as a “skipper” on Disney’s Jungle Cruise attraction, as Jungle Jeff. It was the foundation and philosophies of the “Disney Traditions” class at the time, a 3-day course in providing guests with exceptional service and experiences, that would set Jeff on his own path to business excellence, resulting in a career spanning over three decades with one of the most admired companies in the world.
Jeff combines compelling questions, unique paradox, and common sense with Disney-energy, contagious enthusiasm, and distinct audience activities to create “Keynote Speech Magic”.
For additional information about Jeff including fees and travel requirements or to book him as a keynote speaker at your event please feel free to contact me anytime.
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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Back cover…Disney University Professional Development Programs…do you know how old this is?
Also a long time ago. Before Disney Institute was a place, the Seminars where held at and run by Disney University.
Before Disney Institute was a place, our programs were held at and run by Disney University.
Disney University was the original Disney Institute.
Few, if any, know this.
Why?
Because it’s not important.
But knowing it, and living through it, help me convince my audiences that it’s not the Magic that makes it work, it’s the work that makes it Magic.
The reason professional development left Disney University (DU) is that DU no longer had the room, nor staff, to train “outsiders”.
Coincidently, a new brainchild from Michael and Jane Eisner was the concept of “Smart Fun”.
In addition to Disney Adult Discoveries (we nicknamed them DAD Programs) and Personal Enrichment Programs (like animation), there was an opportunity to move DU Seminars to the new Disney Institute.
