On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
This website is about our career health. To leave this site to read today’s post on my home health website, click here.
Esteemed colleagues (L-R) Dennis and Byran prepping for big client. Dennis and i met in 1988 and had lunch yesterday.
We had lunch at Cracker Barrel and talked for nearly three hours. Dennis was my Disney Traditions Manager in 1988, when 13 hourly, front-line Cast Members (i was one of them) were selected from hundreds of applicants.
Becoming a Disney Traditions instructor is one of the highest (non-promotional) honors an hourly Cast Member can receive. It’s a year-long cross-utilization role and several times each month you are pulled from your operation for a day to teach brand new Cast Members on their very first paid day at Walt Disney World.
It’s an engaging and exciting day-long introduction to the Disney culture, history, milestones, “business secrets, and it’s where they receive their Disney Name Tag.
Wearing your Name Tag is expected every single day of your Disney career because of what it represents to our Guests – it means any Cast Member can help you with anything.
Seems simple enough.
It’s what separates good and very good companies from world-class.
PS. Dennis retires from Disney and Disney Institute April 29th.
__________
On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
This website is about our career health. To leave this site to read today’s post on my home health website, click here.
Last night on ABC television the Disneyland Diamond Jubilee Special.
i’ve been saying this since i first became a Disney Institute Speaker and Business Advisor in 1999:
“At Disney, it’s chaos 24/7.”
The Magic is that we hide what it takes so you believe it’s actually Magic.
It comes down to this:
Disney’s success centers on over-focusing on the same things others under-focus on or ignore. Disney is intentional where others are unintentional.
__________
On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
This website is about our career health. To leave this site to read today’s post on my home health website, click here.
On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
This website is about our career health. To leave this site to read today’s post on my home health website, click here.
Photo: circa 2013 in Lake Tahoe. Spent two days immersed as a student with a dozen of my DI colleagues.
How often should we be excellent? Is it a percentage?
What about that percentage of our customers that get less than our excellent work?
Is that fair to them?
And do they notice the absence right away, or is it easy to fool them?
How do we justify giving some less than our best?
Is it because it’s so hard to set high standards and maintain them 100% of the time?
__________
On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
This website is about our career health. To leave this site to read today’s post on my home health website, click here.