The paradox of unmet needs at work

Disney College Program Alumni weekend
Was one of the first Walt Disney World College Program interns.

 

Our pain and discomfort are caused by unmet needs.

This can be motivating. It can also be demotivating.

Choose which beast to feed.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

We were there for the very first serve of the 2015 season

Windermere Prep Lakers Girls Varsity Volley Ball season opener 2015
Windermere Prep Lakers Girls Varsity Volleyball season opener 2015 two nights ago.

 

The Lakers won both games handily.

 

The time to network is when you don’t need to.

The time to look for your next job is when you don’t need to.

The time to start your own company is when you don’t need to.

The time to teach teens (in this case, a high school freshman) about these things is when you don’t need to. Like at the Girls Varsity Volleyball home opener two nights ago.

The way to build relationships is to be visible and approachable.

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Never direct anger or impatience at your waiter

Main Street USA balloons
Yesterday.

 

Never direct anger or impatience at your waiter.

Why?

Because they can spit in your food, or worse, and you’ll never know.

Now, what’s the leadership analogy?

At any level in your organization, from CEO to front line leader, if you’re a jerk (even unknowingly) to your people, they will do the equivalent to spitting in your food.

You’ll never know and the joke will be on you and it will manifest itself in your organization’s culture – and you’ll never know why you can’t fix it.

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Is profit the reward or the goal?

Sanibel Island gift shop sign
Never saw a Sanibel Island gift shop sign quite like this one.

 

Sanibel Island gift shop item
Will senior management learn to cup possibility in their hands?

 

The senior management team met yesterday morning to present their compelling recommendations to their Board.

One of those recommendations is to hire me to help them:

  • Transform their culture
  • Move from good to great
  • Develop competitive immunity
  • Create a culture by design from a culture by default
  • Build something every employee wants to protect

At this point it is out of my hands, like an injured athlete with timing not in her favor, and so i wait.

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The painful paradox of profit

Disney Customer Service Speaker
Never did mention i’m an author during last weeks leadership keynote speech.

 

Began the rough draft yesterday to describe concisely what hiring me as a business advisor would look like.

Have a client who wants transformation and world class consistency and operational excellence.

Same client also wants this as cheaply as possible.

She’s been taught to ruthlessly control costs.

Profit is the goal for her, not the reward.

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