cruise – Page 7 – Disney Brand Loyalty Keynote Speaker

Disney Dream Cruise reflections from Day 4

Good morning sunrise tradition from Deck 12.

Thanksgiving was spent entirely at sea.

Happy Thanksgiving from the breakfast buffet.

Looking left from our deck chairs.

Looking straight ahead.

Looking behind us.

Ran into a colleague from work.

Still writing, even on Thanksgiving. Why? Because it’s a blessing.

What happens to what doesn’t get eaten?

An immediate sanitation and recovery process should the kiddie pool need it.

Disney’s structure and process is unmatched.

Refilling the pool. Notice the fence.

Port hole shows live, real time video from ship.

As promised, in a couple hours, it was time to reopen.

Took copies to dinner to share.

Traditional Thanksgiving meal, served Disney Cruise Line style.

The towel figure is a perfectly timed and themed Moana tribute. Also a rare glimpse of animated port hole images (this time from Toy Story).

When you see Moana this will make perfect sense.

The disembarking process was much easier than i expected.

High expectations officially exceeded.

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2016 Disney Dream Cruise Day 5 fond farewell

Photo 2013. Some flip charts are structured, some are not. These two are not.

2016 Disney Dream Cruise Day 5 fond farewell.

Over and over i witnessed and smiled at incredible attention to detail.

If we (Disney) ever miss an opportunity, it’s because we have a blind spot. It’s not because we don’t care or think something isn’t worth it.

Funny how i was visiting as an inspector, but continuously found myself saying the Magic word, “Wow”.

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2016 Disney Dream Cruise Day 4 at Sea

Photo 2013. Surprise by the gift the group offered at graduation. Rare photo of “Jack the Teddy Bear” bottom center. Jack traveled everywhere with me.

2016 Disney Dream Cruise Day 4 at Sea.

Snapping a few photos last night with the book and name tag before leaving Castaway Cay almost didn’t happen.

Traveling with a book and name tag is intentional.

Taking photos though isn’t automatic.

Thankful to have remembered.

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2016 Disney Dream Cruise Day 3 at Castaway Cay

Photo 2013. Researching a Guest’s question while we wait for Magic Kingdom to open.

Photo 2013. Our Disney Institute Guests’ perspective from inside Magic Kingdom before it opened for the day.

2016 Disney Dream Cruise Day 3 at Castaway Cay.

The Walt Disney Golden moments stage show was awesome. We’d seen it five years ago. Still spectacular and inspiring.

Dinner at Artists Palate with Madara and Nigel was a continuation of excellence and built on our dining experience from the night before at Royal Palace. The food was better and the service was equally as exceptional as the night before.

Consistency is the hallmark of quality service.

We had an extended conversation with Dimitru, head server, from Romania.

It never ceases to amaze me how quickly and easily other Cast Members share the Pixie Dust and Reality of their roles.

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2016 Disney Dream Cruise Day 2 at Nassau, Bahamas

Photo 2013 at Disney’s Coronado Springs Resort. Rare Guest photo of me teaching.

2016 Disney Dream Cruise Day 2 at Nassau, Bahamas.

Our Disney Dream wait staff, Nigel and Madara, were assertively friendly in truest Disney fashion.

Nigel excelled at name recognition and Madara was superb at entertaining us with mind-bending table top challenges.

The food was really good, yet we came in expecting it to be exceptional.

The service was exceptional, which was a little more than we expected.

The great service made us proud.

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