
Compounded hope at work.
In 1999, i transferred from 15 years in Disney Resort Hotel operations to professional speaker at Disney Institute (DI). It was their request that i join their team.
My first leader, Guy Smith, called me a competent incompetent.
Guy, sensing from my face i was too unsophisticated to understand that, said, “You know how much you don’t know. It’s a rare trait. It’s a compliment.”
In the ensuing years i made more quantifiable mistakes speaking than many professional speakers have given speeches.
One of my key hopes was i would never make a mistake big enough for any audience to recognize.
Note: Beginner’s luck runs in my family and i never made a perceptible mistake. This ‘invisibility’ fueled my fire for continuously taking small risks that compounded my experience and repertoire durning the 15 years i spoke full-time at DI.
Second note: This risk-taking trait (quality) continues to this day, as i currently prepare for my next Disney Customer Service Keynote speech.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.