Measurement gold

Disney Institute speakers
Served Disney Institute (and the customer service world) by discovering and coining “go the extra inch”. There’s a TED Talk here.

Focus on going the extra inch, don’t focus on going the extra mile.

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HOME, click here.

By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.