The goal is always, without exception, to deliver

The Breakers standard Resort view room
Have the service match (or exceed) the facilities (and sleep well knowing you gave 100%)

 

Unsolicited. Sincere. Humbling. Bullseye.

“This is our 40th trip to Walt Disney World and today was the best day ever. Thank you so much.”

What can you say in response?

You’re welcome?

Yes.

Insight: The goal is always, without exception, to deliver a remarkable level of service.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.