Professionally Speaking – Page 63 – Disney Brand Loyalty Keynote Speaker

Create our art for one purpose and one purpose only

To find a way to get people to think so differently about common sense that they feel like their life moving forward will never again be the same.

Do we know why we do what we do?

Are we crystal clear?

Mostly, we weren’t really keyed in. But something happened in the past (say, 1999) that made work different.

Meaningful.

Artistic.

And so on this special milestone day, April Fool’s, a thought. A deep, profound thought.

Whatever we do for a living, there is much to be done before ever showing up to do our work.

And ultimately, in reality, there is very little time to do what needs to be done while our customers are there with us.

But at the end of the day, everything we do to create our art is for one purpose, and one purpose only…

After all our searching, we arrive where we started (1st sentence) and recognize it for the first time.

Um, if you want to read today’s final post about our opportunity to be be CEO of “You, Inc“, click here.

The best speech of 2012?

photo of jeff noel professional speaker in Hyatt Regency New Orleans — 200+ business professionals for five hours of transformational insights

Greater than our fear of death is our fear of public speaking. As a professional speaker for 14 years, it’s astonishing to think I’ve spoken to 1,000,000 people, give or take.

Now think about what you do. And about what you fear. Who’s the best at doing what you do? And have you mastered your fear?

Hone your craft, your art, (your fear), by paying attention to accolades others receive. Bill Whittle’s speech was called… The best speech of 2012?

PS. Please try to look past the political content and evaluate Bill’s speech only for his art of public speaking.

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This month jeff noel is encouraging Mid Life Celebration readers to follow all five daily blogs about work life balance. To go in an instant from this money (career) blog to the HQ blog, just click -> go to Next Blog

A world class professional speaker, Zig Ziglar, died yesterday

A world class professional speaker, Zig Ziglar, died yesterday. He was 86. He began speaking in the 1950’s, but wasn’t good enough to support himself full time until the 1970’s.

Can you imagine his journey? His long, hard climb? I can.

And it must have clicked for him at some unplanned moment, “You can have everything in life you want if you will just help enough other people get what they want”.

…

The world’s best Customer Service book debuted today

Three unique copies The Customer Rules, by Lee Cockerell — Three copies of the world’s best customer service book, ever

To be alive to witness the world’s best ever “anything” is very cool. Today we witnessed a “world’s best customer service” book debut.

Received the top copy today, March 5. The purple copy, an uncorrected proof, was a gift from Lee last year. The bottom copy (copy #1) was also a gift from Lee February 18 during a meeting.

Rough draft of my Amazon review of Lee Cockerell’s book, The Customer Rules: The 39 Essential Rules for Delivering Sensational Service, which debuted today…

The brilliance of “The Customer Rules” is in Lee’s profoundly simple, and simply profound approach. Never get bored with the basics. Ever.

These 39 Rules will work for anyone, in any organization.

In a world full of cookie cutter customer service theory, Lee Cockerell is the ultimate craftsman. Hands down the best the world has seen, because Lee’s wisdom comes from doing it on a massive scale for a long, long time – leading 40,000 Disney employees for nearly a decade of sensational world-class service.

The Customer Rules is available on Amazon.

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Heading to Chicago to do work that matters

commitment — in theory, we should be excellent all day, every day – not just when the skies are blue

Heading to Chicago today to do work that matters tomorrow. It’s no different whether your a professional speaker for a world-class organization, or a single mother of three young children, working as a hotel housekeeper.

The reason we have our jobs is to make a contribution to society. Society pays us money in return. We use that money to survive. Even as Michelangelo painted, we should do our jobs.

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