Emotion Trumps Everything – Page 8 – Disney Brand Loyalty Keynote Speaker

Delta Dawn?

Amazing Delta Flight Attendants. — jeff, Sue, Stephanie

Amazing Delta Flight crew. — The “gang”.

From the Delta Flight attendant’s perspective, Stephanie made a “seemingly insignificant” comment to me as we were boarding and taking our seats.

That one sincere comment enhanced the entire day.

Later, Sue brought a “pilot’s Wings” pin for Jack the Teddy Bear, which he wore while we watched McFarland.

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Feels like home, and has for decades

Epcot Spaceship Earth at night — Last night walking to car from dinner at Mexico

Epcot did not feel like a Disney Theme Park last night. It felt like my hometown.

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There’s a reason some of us want to become solo entrepreneurs

Disneyland pin trading advocate — To most, he’s crazy and self-absorbed. To pin trading advocates, he’s a deity.

There’s a reason some of us want to become solo entrepreneurs. And it revolves around a couple simple precepts:

You have final say.
You do not need permission.
You rid yourself of the time consuming challenges when people don’t agree.

You can create something that everyone thinks is crazy, launch it, and then live with the joy of taking the risk.

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The Leader’s job is to do three simple things remarkably well

Disneyland Club 33 — Leadership is about action, not intentions.

The good Leader’s job is to do three simple things remarkably well:

Teach
Encourage
Push

The great leader’s job is to make more leader’s. To create an environment where the next generation of leaders are spawned.

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Be creative when there is no other choice

We survived disaster yesterday. A sick teen, but not so sick he couldn’t function. We did, however, have to rest in a place warm enough to be comfortable, yet shade his face.

Laguna Beach’s temperature was noticeably cooler from the cool Pacific Ocean. Having the chills is not a good sign. We spent the remainder of the day sleeping in the Disneyland Hotel.

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