Personal reputation can be finicky

bicycling in Florida
Yesterday while running the second half of a 5-mile run.

 

bicycling in Florida
Even Mom’s cycling on the sidewalk.

 

bicycling in Florida
When i got home, i Googled sidewalk bicycling.

 

Bicycling on Florida sidewalks
Relieved.

 

Personal reputation can be finicky.

Someone (keeping him anonymous) told me sidewalk bicycling is illegal in Florida.

His comment came after i described how much and how far i was bicycling when i stopped running.

At the time, i didn’t think to ask him about all the school kids doing it.

 

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Not what’s on your bookshelf

Disney books
i have not read them all. Some i have read twice. And, i have literally lived them all.

 

You are what you eat.

True?

Probably.

Think about your professional development.

Not what’s on your bookshelf, because all of us pad our shelves with great books we’ll never find time to read. Those great books sure look good sitting there, masquerading as part of our knowledge base.

But show me only the books you’ve consumed.

This hints at who you are.

Not a bad place to start.

However.

However, what really tells us who you are (and who i am) are the questions we ask – how much we care about mastery.

How much we care about our art.

Something we could write a book about.

And 99.9% of us will never do it.

What if we did?

 

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Reputation

Your Promise

This is your vision in a pair of work clothes. It’s your unifying goal.

 

Delivering Your Promise

You must identify every single touch point and then consistently deliver your Promise all day, every day.

 

Connecting Emotionally

It’s simple, emotion trumps everything. And exceeding expectations trumps meeting expectations.

 

 

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.see .differently & .think .differently

Florida insects
During yesterday’s run.

 

Florida insects
Closer inspection.

 

Florida insects
Fascinating. Almost ran by without noticing.

 

The “great depression of 2008-09” created an opportunity to .see .differently and .think .differently

Without the exceptionally uncomfortable Disney layoffs, i wouldn’t have felt so vulnerable – vulnerable to the point of revelation.

The revelation was simple, always have a plan b.

Always.

The time to “worry” is when you don’t need to.

Without the pressure of “have to”, you can really see and think clearly and rationally.

You can also think and see in a way that excites and scares you like never before.

 

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In my line of work, i seem to see a lot more than most

Disney Institute expert speakers
Not only 30 years at Disney, but 15 years inside roughly 2,000 other organizations, while teaching at Disney Institute.

 

A snippet from The House That Ogilvy Built:

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Creating a First-class Business:
More than anything else, the glue that held together the organization as it grew around the world was training. Ogilvy used the metaphor of a teaching hospital. “Great hospitals do two things,” he said. “They look after patients, and they teach young doctors. Ogilvy & Mather does two things: We look after clients, and we teach young advertising people. Ogilvy & Mather is the teaching hospital of the advertising world. And as such, it is to be respected above all other agencies.”

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That said, my gift to the CEO is this:

Teach like you mean it.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.